FAQ
.
Does the product price include a 1-color
imprint?
Yes . Most items shown in this site have pricing
for decorated product with one color imprint. Decorating may incur a
initial screen charge, plus a additional charge for additional
colors as well as a run charge per piece per additional color. We
price our products with decoration charges built-in but note, we
offer many different decoration methods with varying costs for
set-up and run charges.
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Do you have a minimum order quantity
required for decorating?
Yes. 1st column quantity is required for most
decorating options. The minimum quantity for embroidery is varies
according to item ordered.
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Can you decorate less than the 1st column
quantity and is there an additional charge?
Yes. In some cases you will need to speak with a sales rep and
they can contact our production department. for decoration with
a less than minimum charge.
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What types of decoration do you offer?
We offer many decorating methods, depending on the
product. Some decoration methods include direct silkscreening,
etching, engraving, embroidery, glasses and trophy plates, laser
engraving on wood, leather patches and trophy plates..
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What is normal production time?
Normal production time for most orders is 5-7
business days once the artwork, paper proof or pre-production proof
is approved. Each vendor catalog will give more specific
production and delivery time.
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Do you offer rush service?
Yes, we have a 1-2 day rush service is available
on most in-stock orders. Please inquire for larger quantity orders.
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What is your in-stock record?
Our facotories maintain 95% of STOCK products in
stock at any given time. To check stock availability on a certain
item, please give us a call. Custom items are normally in stock
also. Seasonal items may become short during the seasonal rush
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Do you offer drop shipments or split
shipments?
Yes, we offer drop shipments and split shipments
for an additional charge plus shipping cost.
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What formats do you accept artwork in?
We only accept electronic files and prefer
Illustrator or Corel Draw Vector Art, we also except PSD or
EPS files but can also accept JPG or TIFF at a minimum of 350
dpi.
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Where do I send the art for my order?
Send your artwork to
artdept@berber.com or
mail to:
Berber Corp / UltraTech,
attn: Art Department
P.O. Box 351, Sacramento, CA 95812-0351
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Can I order blank product?
Yes. Most of our products may be purchased without
decoration at the pricing and quantities shown, in some cases a
small discount may apply.
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How can I get a sample of your
products?
Please use our sample request form, found in this
site on our sample policy page ( click here ) to place a sample
order.
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What is the charge for a sample?
First sample under $3.00 is normally FREE, your
shipper number may be requested too pay for shipping. Please use the
request form, found in this site on our sample policy page ( click
here ) to place a sample order. Sample pricing varies from item to
item.
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Will I be charged a set-up fee for an
exact re-order?
Possible, in some cases there are no setup fees
for re-orders, but depending on item ordered there could be a
discounted re-order set up fee, provided the original order was
placed within the last 12 - 24 months.
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Why is
Specialty Advertising so effective?
All advertising depends upon the
customer being ready, willing and able to
respond to an ad. Trying to have your
advertising reach your customer at the exact
moment he is ready, willing and able, is
close to impossible. Specialty advertising
waits for the customer to get ready, be
willing and be able to respond. All other
advertising is lost if it does not hit at
the perfect time.
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Do I
have to spend a lot to be sure my
advertising will work?
Properly designed specialty
advertising is an investment in your
business, not an expense. To be sure your
return on that investment is a good one, it
is not necessary to invest large budgets.
Programs are developed that will fit your
budget, and can be expanded as your business
increases. Unlike all other media that
requires additional expense to repeat your
message, specialty advertising will repeat
your message for as long as the specialty
item is in use - sometimes for years!
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How do I
know what specialty item to use?
Many times, the specialty item that
will carry your message is the last thing to
be decided upon. We will assist you in all
aspects of developing an effective
advertising plan, including product
selection.
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How long
does it take to give out the specialties?
Distribution of your specialty
advertising materials is a critical part of
a complete program. A lot will depend on
the objective you have for the advertising
you are doing. Some distribution takes
place in a single day or even a few hours.
At other times, a distribution plan might
run a few weeks or could involve a
continuous year-round program. For the most
effective advertising
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I have tried specialties before and they
didn't work. How do I know that Kaeser and
Blair is different?
Chances are that your original decision to
use specialty advertising was a good one -
it is a powerful way to improve your
business. If a previous attempt did not
meet your expectations, there probably was a
problem with one or more of the parts of the
program. We can help you find the problem
and insure that your future specialty
advertising programs are successful and
profitable for you.
SEE
PRODUCTS click here
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What makes Kaeser and Blair so
good?
As one of the oldest and largest
specialty advertising companies in the
United States, K&B can call on a vast
background of proven methods and tried and
true ideas to create highly successful
programs for you. We are backed up by the
best service staff in the business. Most of
all, all of us associated with K&B love what
we do and know that successful specialty
advertising programs will begin a long and
profitable relationship between your
business and ours.
SEE
PRODUCTS click here
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How do I know if specialty advertising
is right for my business?
While specialty advertising is more
of a universal ad media than any other,
there are always exceptions. We will
honestly evaluate your specific needs and
make recommendations. If specialty
advertising is not for your business, we
will tell you - up front!
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FACTS
Every
business or institution can benefit from the
most effective method of advertising -
specialty advertising and it is the best
promotion or publicity value available
without exception of any advertising media.
 |
No waste
- you can target only your best
customers or potentials customers. |
|
Lowest
cost per ad impression made (CPM). |
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Longest
repeat exposure period of any media. |
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Accepted
as a gift by your customers. |
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Will
increase customer traffic. |
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Will keep
your telephone number in front of your
customers better than the yellow pages,
without exposing them to your
competitors, and at a lower cost. |
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